SERVICE SPECIALIST
Imagine Float is seeking a part time Service Specialist to facilitate and manage the service experiences for our customers at our wellness center. The duties of the Service Specialist are straightforward with an emphasis placed on kindness, patience, and empathy toward each client. Many clients come in seeking relief from chronic pain, anxiety, depression, stress, etc. Therefore, it is of the utmost importance that all Imagine Float Team Members exercise constant awareness and sensitivity. We are a small tight-knit team whose motivation for every task completed is to positively impact our client’s lives with potentially life-changing effects the services at our center can offer. Because we are a small team, we are collaborative. We are seeking individuals who, while being efficient and productive, exude relaxation, health and “calm under pressure.” All team members are required to go through our “on the job” training program. The Specialist position will be based in Avon, CT and will work under the co-founder/owner.

JOB DESCRIPTION:  Prepare clients for specific service | Responsible for making float clients experience exactly as deserved – a true sensory deprivation experience | Clean & stock float rooms | Prep float rooms | Monitor time float clients are in room | Monitor and clean public spaces, workroom and bathrooms | Cater to clients post service | Manage laundry | Conduct Whole Body and Local Cryotherapy Sessions | Facilitate Compression Therapy and Ballancer Pro Sessions | Expert in all our services – continually read and research | Track Inventory | Weekly deep clean, vacuum and mop | The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients | The right candidate can turn every incident of client criticism to a story of great customer service

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Imagine Float, 290 West Main Street, Avon