PATIENT SERVICE REPRESENTATIVE
The Patient Service Representative is responsible for managing the patient scheduling, insurance verification and tracking, communication, collection and tracking of co-pays, and accurate data entry for billing purposes.
PATIENT SERVICE: Provide positive, friendly, personal contact with patients | Answer the telephone using a friendly and professional manner | Manage patient scheduling for the office | Prepare and enter all new patient registrations | Verify accurate patient insurance coverage and inform the patient and clinician | Obtain appropriate authorization for patient visits, track and communicate to the patient and clinician as needed | Appropriately prepare and submit paperwork for non-computerized patient billing
ADMINISTRATIVE: Manage Medicare patient requirements | Maintain an organized, up-to-date filing system | Maintain office supply inventory | Be current with daily email communication | Build positive relationships with referring physicians and physicians’ office staff
Contact: Brian Magna brian@magnapt.com