The Service Representative provides direct customer service, satisfying customer banking needs to include accurately handling service transactions in accordance with bank policies and procedures while seeking sales/referral opportunities. This position requires 37.5 hours per week.
CUSTOMER SERVICE: Consistently demonstrate all aspects of the Union Savings Bank Customer Service Commitment Charter and the Union Savings Bank brand | Project a professional, positive outlook and demeanor at all times | Accountable for successful retention of customers
OPERATIONS/RISK MANAGEMENT: Performs essential duties by accurately processing transactions including but not limited to: deposits, withdrawals, transfers, and negotiable items such as Bank Checks and Money Orders | Adhere to all bank policies and procedures | Balance TCD and/or TCR accurately and effectively as necessary
SALES: Promote Union Savings Bank Products/Services | Assist customers in understanding how Union Savings Bank products and services meet their financial goals through the use of branch banking sales and services processes
Contact: Melissa Lizarazo, HR Generalist, Union Savings Bank, 225 Main Street, Danbury, CT 06810 mlizarazo@unionsavings.com